Our client is looking for a creative and passionate Female Customer Care Trainee. Fresh graduates or Entry level candidates are invited for this job. You will be working closely with our management team and full professional training will be provided. Apply now on https://pakistanjobssearch.com
Qualification & Experience:
- Bachelor’s degree in BA/BCOM, Fine Arts, or a related field.
- Fresh graduates, entry level candidates are invited
- Communication: Excellent verbal and written communication skills, with the ability to present and explain design concepts.
- Time Management: Ability to prioritize and manage multiple projects in a fast-paced environment
Responsibilities:
- Providing introductory information to prospective and new customers
- Ensuring that consumers are satisfied with products or services by handling complaints and inquiries
- Following up with clients or customers by phone or email to check that they’re still satisfied with their purchases
- Letting patrons know about additional products or services that might benefit them
- Determining the quickest, most effective ways to answer a client’s or customer’s questions
- Escalating queries and concerns, when necessary
- Troubleshooting common issues with products or services
- Working with a team of CSRs and other departments to find appropriate solutions to problems