Our client is seeking a Client Manager. The incumbent must know how to Cultivate and maintain client relationships, drive sales growth, and provide solutions to meet client needs in a dynamic and fast-paced environment. Apply now on https://pakistanjobssearch.com
Qualification & Experience:0
- Master’s degree (MBA Marketing) or Any Bachelors of Engineering Degree
- Minimum 10 years of proven experience in Marketing with a focus on Sales & Marketing in Pakistan
- Strong communication and interpersonal skills.
- Problem-solving abilities.
- Organizational and teamwork skills.
- Familiarity with industry and technology.
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Responsibilities:
Client Onboarding: Assist in the onboarding process for a new client, helping them get started with the company\’s products or services
Client Communication: Maintain regular communication with clients, addressing inquiries, concerns, and requests promptly and professionally
Relationship Building: Build and nurture strong, long-lasting client relationships, with a focus on client satisfaction and loyalty
Client Engagement: Develop engagement strategies to keep clients informed, interested, and involved with the company\’s offerings
Needs Assessment: Understand client\’s needs and preferences through feedback, surveys, and communication, and tailor solutions accordingly
Problem Resolution: Address and resolve client issues, concerns, and complaints, working closely with internal teams to ensure quick and satisfactory resolutions
Account Management: Manage client accounts, monitor their payments and follow up with the clients for payments
Cross-Selling and Upselling: Identify opportunities to introduce additional products or services to clients, promoting growth in the business relationship
Client Presentation: Give presentations to existing and potential clients about products or services and present monthly reports
Contract Management: Ensure that the terms of a contract are adhered to by both the Company and the client