IT Operations Specialist

A well known IT Services Company is looking for a professional and experienced IT Operations Specialist. Apply now on

Qualification & Experience:

  • Electronics, Electrical, Telecom or IT computers Engineering Degree
  • PMP Certification is preferred
  • Certification in CCNA/ CCNP, JNICP/ HCIP/ ITIL and from accredited intuition preferred
  • Demonstrated understanding of Project Management processes, strategies, and methods.
  • Experience in mentoring, coaching and developing rising talent in the technology department

Job Description:

  • Ensure that all sensors related to Intelligent Transportation System (ITS) and Electronic Toll Collection (ETC) installed at motorway remains operational
  • Maintain coordination with Network team and HQ for smooth functioning of ITS / ETC system
  • Mobilize the Mobile Repairing Teams (MRT) for timely resolving the Faults related to installed system
  • Ensure functionality, make configurations, and maintain video wall at Control Center by utilizing the knowledge and experience
  • Extract and analyze various reports related to ITS, Network, System, Power, and Traffic behaviors to generate timely response and reactions
  • Report incidences and timely generate response about the issues highlighted, make equipment arrangement for new deployment of entry/exit lanes at respective motorways
  • Analyze the inventory of spares and replacements to manage sufficient spares in store.
  • Ensure compliance of SOPs of Inventory Management System and accuracy of physical vs system information
  • Highlight and resolve issues of the team including technical, field and management staff.
  • Provide orientation and conduct relevant system training in the field for newly hired team members
  • Make project plan for new installation and ensure project delivery standards and timelines
  • Make project reports, presentations, and briefs for General Manager and other higher management officials 
  • Coordinate with other teams internally i.e., Networks, Power, Procurement, Inventory, Business Development, HR, O&M and external stakeholders e.g., NHA, and NHMP

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