Customer Success Specialist

A well reputed SW House and group of companies is seeking a well experienced and energetic candidate for Customer Success Specialist position in Islamabad. Apply now on https://pakistanjobssearch.com

Job Description

  • Deliver a class apart customer experience as measured by performance objectives and in accordance of the core values of our client
  • Assist customers with their items purchased through ecommerce website
  • Convey interest in each customer through their words with courtesy, attention, a friendly and caring image
  • Providing alternatives to products/items, which are not available on the ecommerce website
  • Follow standard processes and procedures when it comes to providing the resolution
  • Staying up to date with latest updates on system information, process changes and future updates

Job Specifications

  • O Levels/Matric or above
  • Excellent Written and Verbal English communication
  • Must have at least 40 WPM
  • Proficiency with MS Office (Particularly MS Excel and MS Word)

Job Category: Social Media Marketing
Job Type: Full Time
Job Location: Islamabad

Apply for this position

Allowed Type(s): .pdf, .doc, .docx