Brand Services Manager

One of our leading client is looking for an experienced and professional candidate for the position of Brand Services Manager. Submit your CV on

ROLE POSITIONING AND OBJECTIVES Brand Services Manager will be spear-heading the initiation of marketing projects across multi categories –Combustibles, Vapour & THP for specific market in APMEA South, whilst also taking the ownership of monitoring its end-to-end delivery of the New Product Initiatives and working closely with the brand strategic unit and NPI team. The Brand Services Manager will be expected to manage senior stakeholders, ensure timely resolution of any bottlenecks for the team to deliver on plans, as well as ensure timely resolution of any bottlenecks for the team to deliver on plans. The Brand Services Manager is also responsible for tracking, analyzing and reporting the performance of business.Key success factors include

  • Ability to manage high volume and value projects for multiple categories
  • Delivering all NPIs projects on timely manner (to meet OTIF delivery, raise escalation at the right time to meet timeline)
  • Solid alignment to packaging guidelines in development of artwork to ensure smooth approval process
  • High accuracy on project brief on system and ensuring it is kept up-to date
  • Ensuring 100% compliance on NPI project management

Reports to GBS Brand Services Delivery LeadReporting Level 1Geographic Scope Specific Market in APMEA SouthTravel N/AWhat You Will Be Accountable For

  • Oversee E2E delivery of the NPI Project with follow ups and project management with NPI managers on more complex projects
  • Allocate NPI projects to Brand Assistant Manager and ensure effective delivery of NPI projects
  • Ensure to deliver projects in an agile manner and facilitate the team to deliver as per expected timelines
  • Periodic update and analysis of NPI project status for senior management
  • Escalation to the right forums to ensure bottlenecks are resolved in time.
  • Managing RAID (Risks, Assumptions, Issues, Dependencies) for all NPI projects with all the stakeholders
  • Effective cross-functional stakeholder management to facilitate delivery of core business priorities
  • NPI Tracking & Brand health tracking & monitoring to analyze and report business performance & prepare commercial brand dashboard
  • Presence in CPM, liaise with presenters to coordinate presentations and capture accurate and thorough meeting minutes, summarizing discussions and action items.
  • Drive team synergy and satisfaction, guide the Brand Assistant Manager and provide feedback for performance improvement and develop the resources into successful leaders
  • Ensure lessons learned from programmes are identified, shared with relevant stakeholders, improvement plans developed and implemented with clear ownership


  • Minimum 6-8 years of work experience in Marketing, Brand or Project Management

Technical / Functional / Leadership Skills Required

  • Strong Project & People Management skills
  • High organization skills
  • Strong Stakeholder Management
  • Strong in adapting to systems and processes
  • Ability to maintain good relationship with cross functional team members
  • Ability to coach & upskills teams, performance management
  • Good time management skills
  • Attention to detail
  • Able to embrace challenging situations and resolve conflicts
  • Strong communicator & good in relationship building
  • Strong problem-solving skills
  • Resilient, flexible, and reliable team player who acts in the best interest of the department and company.
  • Experience in MS Excel, MS Project and PowerPoint

Education / Qualifications / Certifications Required

  • A graduate in Marketing, Business Management


  • Exposure in a fast-paced dynamic environment (FMCG / MNC)

Working Relationships

  • End Market Deployment Team
  • Category Team
  • GBS Brand Team
  • End Market Stakeholders
  • Commercial Finance & End Market Planning Team
  • NPI Stakeholders
  • Cross Functional Team
Job Category: Management Operations
Job Type: Full Time
Job Location: Lahore

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